Privacy Policy

HCM Business Coaching Ltd is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This policy explains how we collect, use and protect your information.
 

1. Who We Are

Business Name: HCM Business Coaching Ltd
Contact Email: hilarymcnairprofitcoach@gmail.com
Address: Caritas, London Road, Henfield, BN5 9JH, UK

We act as the data controller for the purposes of UK data protection law.

2. What Information We Collect

We may collect and process the following personal data:

• Name 
• Email address 
• Phone number (if provided) 
• Business information you choose to share 
• Information submitted via contact forms 
• Website usage data (via cookies and analytics tools) 
   

3. How We Use Your Information

We use your data to:

• Respond to enquiries 
• Provide information about our services 
• Arrange and deliver coaching or advisory services 
• Improve website performance and user experience 

We will only use your information where we have a lawful basis to do so.

4. Lawful Basis for Processing

We rely on the following lawful bases:

• Legitimate interest - responding to enquiries and improving services 
• Consent - where you opt in to receive communications 
• Contract - where we provide services to you 
   

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data.

Your information is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes.

We may share data with trusted service providers where necessary to operate our business (e.g. website hosting, email services), and only where appropriate safeguards are in place.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data 
• Request correction of inaccurate data 
• Request deletion of your data 
• Restrict or object to processing  
• Request transfer of your data 

To exercise these rights, please contact us using the details above.

8. Cookies

This website may use cookies to improve user experience and analyse website traffic.

You can control cookie settings through your browser.

A separate Cookie Policy can be provided if required.

9. Third-Party Services

We may use third-party tools such as website analytics providers.

These services may collect anonymised usage data to help us improve the website.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

11. Contact

If you have any questions about this policy or how your data is handled, please contact: hilarymcnairprofitcoach@gmail.com